Privacy Policy

1. Introduction

LizProCRM Business ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform at business.lizprocrm.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration information (name, email address, password)
• Organization and business information
• Contact and customer data you input into the CRM
• Communications and correspondence
• Payment and billing information (processed securely via Stripe)

We also automatically collect certain information when you use our platform, including log data, device information, and usage analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our CRM services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive credentials
• Two-factor authentication (2FA) support
• Role-based access controls (RBAC)
• Comprehensive audit logging
• IP whitelisting capabilities

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, including:

• Stripe (payment processing)
• Amazon Web Services (infrastructure hosting)
• Anthropic (AI-powered features)

All third-party providers are contractually obligated to protect your data and use it only for the services they provide to us.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@lizprocrm.com.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Export your data in a portable format
• Opt out of marketing communications

8. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: